Cancellation Policy
This Cancellation Policy explains how Elite Business Launch subscription cancellations work for our multi-tenant SaaS plans.
How to cancel
Organization owners can cancel from the billing or subscription settings in the portal when available, or by contacting support@elitebusinesslaunch.com.
You may also open a support ticket under the “subscription” category.
Effect of cancellation
Cancellation stops automatic renewal at the end of the current paid period unless otherwise stated on your plan or required by law.
You typically retain access until the period ends. Immediate termination may apply for Acceptable Use violations or non-payment.
Trials
If you are on a free trial, canceling before conversion prevents paid billing, subject to Stripe and plan configuration.
Data after cancellation
After access ends, tenant data is retained and deleted according to the Data Retention Policy. Export requests should be made before cancellation when possible.
Refunds
Cancellation does not automatically create a refund. See the Refund Policy at /refunds.
Contact
Questions about this policy: support@elitebusinesslaunch.com or our Support Center at /support.